Someone is using my entire contact list to send out phishing emails. How did they get my contacts?
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Patti F asked:
Does this mean they have hacked into my email account. They sent messages to everyone on my contact list, even people I have not contacted in years. How do I stop this if they already have access to the contacts. I changed my password, but could they have copied my contacts?
Does this mean they have hacked into my email account. They sent messages to everyone on my contact list, even people I have not contacted in years. How do I stop this if they already have access to the contacts. I changed my password, but could they have copied my contacts?
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Several sites are known for hijacking your address book when you sign up with them and sending spam to everybody in it. One of those sites is Fanbox for example. Changing your password doesn’t help in most cases, you need to do a spyware scan to get rid of any malware which may have been added to your harddrive. If you don’t have a good program already, I suggest to get the freeware tool “hijackthis”, it quickly scans your computer to find settings that may have been changed by spyware, malware or other unwanted programs. HijackThis creates a report, or log file, with the results of the scan. Check the “overview, FAQ and quick start guide” buttons in the top bar to find out how this tool works.
Then google for “hijackthis forum”, click on one of the many links and follow the prompts. Those forums have volunteers who help you to analyze your hijackthis log and get rid of the malware on your computer. Below are a couple of links to such forums: